The fastest way to get an answer is a ticket from the client area or our Discord: both are tracked by the same team, available day and night. No form here — we'd rather point you straight to the right channel.
Contact
Recommended
The recommended channel for any technical or billing question about an active service: full tracking, history and a reply from our team, available 24/7.
manager.verycloud.frTo chat with the team and the community, ask a quick question, or follow announcements — always open.
Join the DiscordFor any technical request that isn't tied to an existing ticket. Handled by the same support team, available 24/7.
[email protected]Before you sign up: choosing an offer, a custom need, or a quote for a specific project. Handled by the same support team.
[email protected]VeryCloud SASU
Single-shareholder simplified joint-stock company (SASU) with capital of €100
RCS Paris 943 573 584SIRET 943 573 584 00019
This registered office is reserved for formal administrative, legal and postal matters. No technical request is handled there: please use the client area or the email support above.
Full legal noticeFor specific requests, these addresses skip the unnecessary back-and-forth.
| Network abuse (spam, attacks, illegal content) | [email protected] |
|---|---|
| Data protection (DPO / GDPR) | [email protected] |
| DSA point of contact (authorities, trusted flaggers) | [email protected] |
Verify our infrastructure yourself:
Based in France in our Telehouse TH3 datacenter, VeryCloud operates its own network — verifiable live, not just on paper.
Magny-les-Hameaux (France), certified Tier 3+, ISO 27001, HDS.
Discover our infrastructureRegistered network operator, multi-homed, 10G / 40G / 100G transit ports.
See the AS198825 networkCheck our BGP routes and peering live — no need to take our word for it.
lg.verycloud.frOpen a ticket from your client area: it's the fastest channel, tracked by our support team 24/7.
For any questions, suggestions, or just to chat with the community, join us on Discord!
